Securus Technologies, Inc provides the inmate telephone service to our facilities. These services allow inmates to make collect calls or purchase a calling card. Phone services are normally available to inmates between 8:00 a.m. and 10:30 p.m.
Collect Calls
An inmate can contact family and friends by calling collect from inmate telephones in the jail, but persons receiving the call must be willing to accept the charges. Inmates cannot receive incoming calls and employees are not allowed to deliver personal messages.
Calling Cards
Inmates can purchase a nonrefundable calling card with funds from their inmate account which will allow them to make calls from telephones in the jail without causing a burden to persons receiving the call. Cards can be purchased in $10 and $20 dollar amounts and can be used as regular calling cards upon release.
Call Limits and Fees
Calls are limited to 25 minutes per call. Calls to phones in the state of Georgia are $1.95 per call and out of state calls are $3.00 per call. International calls are not permitted.
Blocking Calls
You may block calls from inmates by pressing “6” (when prompted) when you are called by an inmate. We do not remove blocks on phones per inmate request.
Three Way Calling Notice
This facility utilizes a 3-way prevention system to detect and terminate all potential 3-way calls. Understanding what causes a 3-way call termination can help prevent false 3-way call interruptions.
To avoid false call termination:
- Do not attempt a 3-way call.
- Do not use a speaker phone or amplified phone.
- Do not use a phone with static problems.
- Do not move out of range of a cordless phone.
- Do not accept call waiting during your call.
- Do not yell into the phone.
- Do not cover mouthpiece to mute phone.
- Do not cough into phone.
- Do not pickup another extension during your call. If this is necessary, speak immediately after picking up the extension.
Customer Service
If you are having trouble receiving calls from an inmate, would like to block/unblock your phone or have billing issues, please contact Correctional Billing Services. CBS is available 24 hours a day, seven days a week. You may call toll free at 1-800-844-6591 or visit them at www.CorrectionalBillingServices.com.